Custom Flows: Visual Flow Builder with Conditional Logic
Build branching DM automations on a visual canvas. Ask questions, branch on replies, A/B test messages, and wait for responses, all without writing a single line of code. Your existing instant automations keep working exactly as before.
New:
- Visual Canvas: Drag, connect, and arrange steps on an infinite canvas with zoom, pan, and a minimap.
- Ask a Question: Present options and route the conversation based on what the user replies, matching by exact text, lowercase, option number, or substring.
- Condition Branching: Send people down different paths depending on what their reply contains.
- A/B Testing: Split your audience across message variants to see what converts best.
- Wait for Reply: Pause the flow until the contact responds, then continue down the matched branch.
- Flow Templates: Start fast with ready-made flows for Restaurant, Product Drop, Lead Magnet, Coaching, and Course Waitlist.
- Live Preview: See the whole conversation as chat bubbles before you go live.
- Independent Contact State: Every contact runs the flow on their own, so answers never cross between people.
Improved:
- Smart Validation: Go Live is blocked until empty messages, missing keywords, or unselected posts are fixed. Drafts still save freely.
- Mobile Editing: Touch pan and zoom, with properties opening as a bottom sheet.
- Guided Onboarding: A first-run tour walks you through the builder the first time you open it.